Institutional conditions for integrated mobility services (IMS)
This text presents a theoretical framework developed with the aim of generating knowledge and policy recommendations concerning institutional frameworks that promote Integrated Mobility Services (IMS). Integrated Mobility Services are services in which travellers’ transport needs are met through a service that connects and integrates different mobility services, both public and private, by providing a common interface. Services of this kind are currently being developed in several cities around the world, and our interest lies in understanding how institutions can both enable and hinder their implementation.