How to plan a door-to-door public transport journey

Public transport research in 5 minutes

For public transport to compete with the convenience of private cars, a “whole journey” approach to planning is crucial. This means considering every part of the trip from the traveller’s perspective — from pre-trip planning to walking/cycling to the station, to riding, waiting, and transferring. This approach helps overcome fragmented governance to create a seamless door-to-door experience. Effective inter-organisational collaboration managing different parts of the travel chain is key to coordinate transport modes, integrate fares and travel information, and ensure data access throughout the entire travel chain.