Mobility as a service: moving in the de-synchronized city

Chiara Vitrano and Matteo Colleoni, chapter in Handbook of Urban Mobilities, June 2020

This book offers the reader a comprehensive understanding and the multitude of methods utilized in the research of urban mobilities with cities and ‘the urban’ as its pivotal axis. It covers theories and concepts for scholars and researchers to understand, observe and analyse the world of urban mobilities.

The Handbook of Urban Mobilities facilitates the understanding of urban mobilities within a historic conscience of societal transformation. It explores key concepts and theories within the ‘mobilities turn’ with a particular urban framework, as well as the methods and tools at play when empirical, urban mobilities research is undertaken. This book also explores the urban mobilities practices related to commutes; particular modes of moving; the exploration of everyday life and embodied practices as they manifest themselves within urban mobilities; and the themes of power, conflict, and social exclusion. A discussion of urban planning, public control, and governance is also undertaken in the book, wherein the themes of infrastructures, technologies and design are duly considered.

With chapters written in an accessible style, this handbook carries timely contributions within the contemporary state of the art of urban mobilities research. It will thus be useful for academics and students of graduate programmes and post-graduate studies within disciplines such as urban geography, political science, sociology, anthropology, urban planning, traffic and transportation planning, and architecture and urban design.

The chapter Mobility as a service: moving in the de-synchronized city provides an overview of the definitions, the intended aims and the criticalities of Mobility as a Service (MaaS). The first part presents a review of the literature about MaaS, examines the core characteristics of the phenomenon and outlines the MaaS ecosystem, identifying its key actors. The second part proposes some reflections on the intended aims of the model and stresses the potential criticalities, especially for what concerns environmental sustainability and transport-related inequalities.